CUSTOMER SERVICE
Got a question? We’re here to help.
CHECK ALL THE ANSWERS ABOUT THE ORDERING PROCESS | CURVEEZ
Our return policy allows customers to make returns within 30 days from the day they receive their order. Please note that certain products are not eligible for returns. Additionally, returns are only accepted for orders with a delivery destination within the USA and PR. For more details regarding our return policy, we kindly invite you to carefully read the following points.
Our standard processing time is 1-2 business days.
All orders are processed Monday through Friday ( excluding holidays ).
Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days
Taxes are charged based on the tax laws applicable to the location to which the order is being shipped or delivered.
At checkout, all appropriate taxes will be added to the total order.
The tax amount displayed during checkout is an estimate of the tax applicable to your order.
This amount may vary slightly from the actual amount of tax payable in connection with your order due to different tax rates which apply as a result of the origin and destination of the item(s) being purchased, as well as other factors.
Express Checkout.
Shop Pay, Google Pay, Pay Pal and Amazon Pay alternatives.
When selecting these options at checkout, you will be directed to each of those payment platform sites to make the payment. Once this transaction is completed, you will then return to curveez.com
Credit Cards
We accept Visa, MasterCard, American Express and Discover cards. Payment is taken once your order has been shipped. (excluding pre-orders)
Shipping address cannot be changed.
We will only ship to the shipping address entered when the order was placed.
Orders cannot be changed or updated once checkout is done as they immediately start processing.
In case you would like to add another item/s to your order, please place a new order for the item/s.
We cannot cancel an order after you've placed it.
